Atlanta Journal-Constitution, The (GA)

September 25, 2003
Section: Editorial
Edition: Home; The Atlanta Journal-Constitution
Page: A15

FIXING DFCS: To protect children, everyone must help
   DON C. KEENAN

For the Journal-Constitution

With no ties to past failures and not beholden to any entrenched political bureaucracy, Gov. Sonny Perdue made a bold statement about how we will protect Georgia's children in the future.

He cleaned house in the state's Department of Human Resources, presenting Georgians with a clean slate on which to create a new system, with new leadership, dedicated to child protective services.

The change in leadership accomplishes the first of several very important steps in correcting our past mistakes, allowing us to chart a much different course.

The failures of the past have placed our state consistently at the bottom of the nation in protecting its at-risk children. Finger-pointing, blaming, lawsuits and firings have all made national news. But now it must stop. Simply stated, we must roll up our sleeves and get to the business of protecting Georgia's children -- as a team.

Here's a start:

> No more on-the-job training for the DHR commissioner. We must appoint a commissioner and Division of Family and Children Services director with experience in leading a child protection agency, and one with a proven record of transforming similarly broken state agencies to bring about rapid change. He or she must be a true professional, with aspirations of being the best DHR commissioner this state has ever seen, with no political ties or allegiances.

> Place a moratorium on criticism, complaints and lawsuits. All child advocates, including myself, who have been the lightning rods of criticism must declare a moratorium on vocal disapproval, giving a new leader at least two years of unwavering support.

> Give caseworkers a bill of rights. Let's give credit where credit is due to the hardworking, deserving and unrecognized caseworkers who have toiled for many years underpaid, overworked and without the proper tools to do their job. The first priority of the new commissioner should be to enact a bill of rights that guarantees that each caseworker will be given proper training and will have a reasonable caseload, a workable computer data system, a cellphone and other tools necessary to do the job.

> Recognize the role of our corporate citizens. The public sector, including our state's successful corporations and their management gurus, must lend time and services to assist in the rebuilding of the Child Protection Agency. The management principles that make Home Depot, Georgia Pacific and Coca-Cola great are the same management principles that will turn around our troubled DFCS.

> Emphasize that all Georgians have a job to do. Churches, civic groups, public associations and any person who is reading these words must volunteer to help rebuild DFCS. Whether that's providing respite care to foster parents, becoming a foster parent, volunteering to become a CASA worker or simply being available to talk on the phone to troubled children, everyone has a role to play. It can't simply be a governmental function.

Will there be failures? Of course. But if we move forward as a team, inclusive rather than exclusive and willing to give full credit to everyone, in time those failures will fade away.

Photo: Don C. Keenan is a child advocate attorney with the Keenan's Kids Foundation.


Copyright 2003 The Atlanta Journal-Constitution